What happens from first contact to results.
No surprise costs, no jargon, no long contracts. Here's the full journey - the audit, the Launch build, and the monthly Grow engine that keeps it compounding.
The process
From first look to first results.
The same journey on every package - only the depth changes. No surprises, no jargon, and nothing starts until you've seen exactly what we'd do and why.
You run the free audit
Day 0Business name and city - that's all it needs. Our system checks your Google Maps position, profile completeness, reviews, categories, posts, photos, citation consistency and website signals, and scores every gap by impact. You get the report instantly.
You get a clear breakdown
Day 1Not a vague summary - a specific one. What's working, what isn't, which competitor is sitting above you and what they're doing differently. All plain English. If there's nothing worth fixing, we'll tell you that too.
We agree a package
Day 2Based on what the audit found, we recommend the smallest package that fixes it - Foundation, Growth, Authority, or a custom Partner engagement. Clear scope, clear price. Onboarding is one short doc and about ten minutes of your time.
The Launch build
Days 2-14The one-off foundation work: website built or fixed, Google Business Profile rebuilt top to bottom, citations cleaned, review system set up, automations wired in. Most launch work is in place within two weeks - bigger builds are scheduled with you.
The Grow engine takes over
MonthlyPosts, local content, citation growth, rank tracking, review monitoring and profile updates - on schedule, every month. Google rewards consistent activity, so consistency is the product.
You watch it move
Weeks 3-6Most profiles see ranking movement within 3-6 weeks of changes going live. You don't have to take our word for it - your portal shows your positions and every piece of work we've done, dated.
The model
Every package runs on two clocks.
Separating the build from the upkeep keeps both honest: you pay once for the foundation, and the monthly side only survives if it keeps earning its place.
Launch
One-off, paid once
The foundation: website, Google Business Profile rebuild, citations, review system, automation setup. Done in days or weeks depending on the tier - and it's yours, fully handed over, even if you never spend another pound with us.
Grow
Monthly, month-to-month
The engine: posts, content, citation growth, rank tracking, review monitoring, automation management. Cancels with 30 days' notice - we keep clients with results, not contracts.
Both clocks are visible in your client portal. Launch progress while we build, then the monthly work log, your rankings, reviews and invoices - every client, every package.
Why Lumeops
A few things worth knowing before you get in touch.
Research before writing - always.
No work starts without a proper audit first. We look at your profile, your competitors, and the exact search terms people use in your area. Generic fixes don't get results - specific, data-led changes do.
You talk to the people doing the work.
Lumeops is two people: Oliver and Connor. No account managers, no outsourcing, no handoffs. The person who audited your profile is the person fixing it.
Plain English, no jargon.
Reports are written for business owners, not technical audiences. You'll know exactly what's wrong, why it matters, and what's being done about it - without needing to understand Google's algorithm.
You own everything.
Any content, profile changes, websites or systems we build are yours. No platform dependency, no lock-in. If you ever stop working with Lumeops, you keep everything.
No long contracts.
Launch work is one-off and fixed-price. The Grow retainer is month-to-month with 30 days' notice. Nothing is designed to keep you paying beyond what delivers value.
Honest about what's possible.
No guarantees of specific positions. No fake timelines. If something's going to take longer than expected, we'll tell you. If a competitor has a 5-year head start, we'll tell you that too.
Questions
Answers to the things people ask before getting started.
Ready to see where you stand?
Enter your business name and city. Free audit, full breakdown, instant results. No pitch unless there's something genuinely worth fixing.